Google review management that wins the call
Review management is a system for asking every customer for a review, making it easy to leave one, and replying to each review that comes in. Metter Marketing Agency runs that system for contractors so their Google rating grows without anyone having to remember to ask.
Free strategy call
One short phone call. You leave with a plan, whether you hire us or not.
- Where you rank on Google and Maps today
- What your top competitors are doing
- The first three fixes that bring in calls
Reputation decides who gets called
Customers compare stars first
When three contractors show up on the map, most people call the one with the most good reviews.
Reviews help you rank
Review count, rating and how recent they are all feed into where Google places you on the map.
Happy customers forget
Most satisfied customers will leave a review if asked at the right time. Almost none do it on their own.
What our review management includes
Automatic review requests
A text or email goes out after each job with a direct link to your Google review page.
Follow-up reminders
A polite reminder to customers who meant to leave a review and did not get to it.
Replies to every review
Each review gets a prompt reply, which shows future customers you pay attention.
Help with bad reviews
A calm, professional response to negative reviews and a report to Google when a review breaks its rules.
Reviews on your website
Your real Google reviews shown on your site where they help close the sale.
Simple reporting
A monthly count of new reviews and your rating, so you can see the trend.
How the review system works
Connect
We link the system to your customer list or job software.
Ask
Each finished job triggers a review request with one tap to Google.
Reply and report
Reviews are answered and you get a monthly summary.
Related services
Each service is stronger alongside the others. These three pair well with review management.
Review management questions, answered
What is review management?
Review management is the ongoing work of requesting, monitoring and replying to customer reviews, mainly on Google, so a business builds a strong and current reputation.
How do I get more Google reviews?
Ask every customer right after the job, send a direct link by text, and follow up once. Making it a one-tap process is what raises the number of people who finish.
Can you remove a bad review?
Only Google can remove a review, and only if it breaks Google's policies. We report reviews that do, and write a professional reply to the ones that stay.
Is it okay to offer something for a review?
No. Google does not allow incentives for reviews, and doing it puts your profile at risk. Asking politely at the right time works without that risk.
Do review replies matter?
Yes. Replies show customers you are responsive, and an active profile supports your local rankings.
Ready to build a reputation that sells for you?
Book a free strategy call. No pressure and no jargon. You will leave knowing where your calls are going and what it takes to get them.
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